Clear Tuk Tuk Rental Refund & Return Terms
- Deposit Refund Within 12 Business Days
- Full Transparency & Itemized Statements
- No Hidden Charges or Surprise Deductions
Policy Terms
Complete Policy Breakdown
Understand every aspect of our refund and returns process
Deposit Refund
We will process and refund the deposit within 12 business days after the return of the vehicle, provided there are no outstanding issues or damages.
- Fast 12 business day processing
- Vehicle inspection confirms no damages
- Direct transfer to original payment method
Additional Charges & Discounts
Any additional payments or agreed-upon discounts made during the rental period will be settled along with the deposit refund.
- All adjustments clearly itemized
- Full transparency in every statement
- No surprise deductions
Fuel Policy
Customers are expected to return the vehicle with the same fuel level as at pickup. Missing fuel cost will be deducted from the deposit.
- Return with full tank recommended
- Fuel cost calculated at market rate
- Transparent deduction from deposit
Payment Methods
Payments and refunds can be processed via multiple convenient options.
- Credit/Debit Cards (Visa, Mastercard)
- Bank Deposit & Direct Transfer
- Cash (Sri Lankan Rupees)
Why Choose Our Services
We're committed to providing the best refund and returns experience in Sri Lanka
Fast Deposit Refund
Refunds processed within 12 business days after vehicle return with no outstanding issues
Itemized Statements
Clear breakdown of all deductions and credits with complete transparency
Simple Fuel Policy
Return with same fuel level as pickup to avoid any deductions from deposit
Multiple Payment Options
Refunds via cards, bank transfers, or cash - choose what works for you
No Hidden Charges
Full transparency with no surprise deductions or unexpected fees
24/7 Support
Our team is available round-the-clock to clarify policy terms and assist
Still Have Questions?
Our team is here 24/7 to help clarify our refund and returns policy. Don't hesitate to reach out!